Zooming Out: The Context Behind Open Banking — and How It Powers a Connected Member Experience

Summary: Open banking gives credit unions a broader lens into how members engage beyond the financial institution — insight that deepens understanding and enables better member engagement. In this blog, Angelina Renaldo, Senior Innovation Strategist at Velera, discusses questions credit unions should ask as they evaluate the paths to support an open banking strategy.

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Angelina Renaldo: Angelina Renaldo is a Senior Innovation Strategist at Velera, where she champions robust digital solutions geared at enhancing service and member experiences. With 20 years of experience in the credit union space, Angelina has overseen operations, as well as product and marketing strategies, to support organizational growth and drive innovation to transform digital experiences for members and improve processes for internal teams.

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