CUSO recognized with inaugural award honoring exceptional senior leadership

St. Petersburg, Fla. (May 15, 2024) – Velera – formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider – has been named a winner of Glassdoor’s inaugural award for Best-Led Companies 2024 in the U.S.

This award honors companies with exceptional senior leadership teams that go above and beyond to redefine the employee experience. Unlike other workplace awards, Glassdoor’s awards rely on input from employees who anonymously submit a company review on Glassdoor over the past year. Velera was named to the list based on employee reviews on PSCU’s Glassdoor page.

“We’re continuing to see employees face challenges as they navigate the rapidly evolving nature of worklife,” said Glassdoor Chief Executive Officer Christian Sutherland-Wong. “But regardless of changes, one thing is certain; the people within an organization remain its greatest asset, and I truly believe employee wellbeing trickles down from the very top. That’s why we’re excited to reveal Glassdoor’s inaugural list of the Best-Led Companies, showcasing those shining examples of companies where senior leadership is putting worklife and people first according to the millions of ratings and insights provided by those who really know a company – employees.”

When providing a company review, employees are asked to rate several factors tied to their employment experience. These include rating sentiment around their CEO’s job performance as well as around senior management, among other factors. Specifically, when rating their CEO on Glassdoor, employees are able to choose from one of three options: approve, disapprove or no opinion of the CEO. In addition, employees are also asked to share some of the best reasons to work for the company (pros), any downsides (cons) and are encouraged to provide advice to management.

The Best-Led Companies algorithm also leveraged Review Intelligence™, a Glassdoor sentiment analysis tool that reads, analyzes and categorizes reviews to surface topics, insights and trends to score company reviews that mention “senior leadership” topics.

“It is an absolute honor to be recognized with this inaugural award alongside so many great organizations and inspirational leaders,” said Velera President and CEO Chuck Fagan. “This award is a true testament to the entire Velera leadership team, who truly believes our employees are our greatest asset. As we embody the credit union philosophy of ‘people helping people,’ we empower and encourage our employees to work together to create a company for which we are all proud to work.”

Glassdoor award winners for the Best-Led Companies 2024 were determined using Glassdoor’s proprietary awards algorithm, and each leadership approval rating was determined based on the quantity, quality and consistency of Glassdoor-approved company reviews submitted by U.S.-based employees between March 1, 2023, and Feb. 29, 2024. During the year-long eligibility period, companies considered for the list must have more than 1,000 employees and receive at least 100 ratings across the two leadership attributes (CEO job performance and senior management).

Complete awards methodology can be found and downloaded in the Glassdoor Best-Led Companies awards methodology (PDF). To view the full list, visit 50 Best-Led Companies 2024.

About Velera

Velera, formerly PSCU/Co-op Solutions, is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider. With over four decades of industry experience and a commitment to service excellence and innovation, the company serves more than 4,000 financial institutions throughout North America, operating with velocity to help its clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Velera leverages its expertise and resources on behalf of credit unions and their members, offering an end-to-end product portfolio that includes payment processing, fraud and risk management, data and analytics, digital banking, instant payments, strategic consulting, collections, ATM and POS networks, shared branching and 24/7/365 member support via its contact centers. For more information, visit pscu.com and coop.org.

About Glassdoor

Glassdoor is revolutionizing how people everywhere find jobs and companies they love by providing deeper workplace transparency. Professionals turn to Glassdoor to research ratings, reviews, salaries and more at millions of employers, and to join communities to engage in candid workplace conversations. Companies use Glassdoor to post jobs and attract talent through employer branding and employee insights products. Glassdoor is a subsidiary of Recruit Holdings, a global technology company transforming the future of work, and a part of its HR Technology business unit. For more information, visit www.glassdoor.com.

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