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For the fifth consecutive year, PSCU surveyed over 1,750 credit union members and other financial institution customers nationwide to identify evolving payment preferences and behaviors amid economic uncertainty. Key insights from the 2022 report include:

61% of respondents now utilize a broader variety of payment methods compared to previous years.
46% of credit union members prefer debit cards as their primary payment method.
Economic anxiety impacts decisions, with 86% expressing concern about the economy.
Digital payments continue to rise, with 59% regularly or occasionally using digital payment solutions.

Download the full report by completing the form below and equip your credit union to meet emerging consumer payment needs.

Eye on Payments 2022: Choice and Variety Drive Payment Preference Amid Economic Uncertainty