An Introduction to Velera Research
By: Mike Bell, VP, Insights, VeleraSummary: Credit unions must keep a close pulse on consumer sentiment and payments behavior to best serve their members and grow in today’s competitive environment. In this blog, Mike Bell, VP of Insights at Velera, discusses Velera's research initiatives, which provide the latest data and insights about payments and payment preferences, along with actionable takeaways for credit unions.
Mike Bell: Mike Bell is the Vice President of Velera’s Insights team, which delivers a variety of shared services including corporate surveys, competitive and market intelligence, RFP and due diligence support and management of the Velera Payments Index. Prior to his current role, Mike managed the Workforce and Quality functions in Velera’s Contact Centers. He has been in Operations Management throughout his career, including time with JPMorgan Chase, FIS, Liberty Mutual and Air Canada, with a focus on analytics and delivering process and performance improvements.
Recommended Next
